The Partner Portal: How Agencies Collaborate Across Company Lines
How agencies, referral partners, and service networks share work without giving away everything — using a proper partner portal.
Agencies rarely deliver alone. There's the strategy shop, the dev studio, the design contractor, and the client. Everyone needs visibility — but nobody wants their whole client list visible to the neighbours. That's what a partner portal solves.
What "partner" means here
Not a channel-sales partner (that's PRM territory). A delivery partner — another company you actively work alongside on client projects. Both companies are real, both have accounts, both have team members with roles.
The linking model
Two workspaces link with a partner request. Once accepted, specific reps from the partner side are added to specific groups on your side, with a role that scopes what they can see and do. Everything else stays hidden.
Why shared inboxes fail
Shared inboxes flatten identity. When "hello@partner.com" replies, you don't know if it was the CEO or a junior. Partner portals give every rep a real account, an audit trail, and role-scoped permissions.
Pricing
Partner reps should never inflate your bill. Our pricing page counts workspace, not people — invite as many partner reps as the project needs. See why per-seat pricing punishes collaboration.
Setup
Two admins, two clicks. Full walkthrough in the developer docs. Every partner event is audited, and role changes on the partner side sync to your permissions automatically.
Try X-com free
Flat workspace pricing. Invite every client, partner, and collaborator without paying per seat.